If you want potential clients to buy from you, you have to assume your responsibility to make it happen.
That doesn’t mean that you have to be pushy or use high-pressure tactics.
It does mean that you have to take action and be proactive in your approach.
In this Podcast, I’ll share with you 3 specific things that you can do to make potential clients buy from you.
Maybe it’s just me, but I feel, that if you’re in business, you have a responsibility to help people move forward. You have an obligation to answer questions properly, in terms people understand.
Yes, I’m human. Sometimes I make assumptions that people know more than they do. Many people who don’t really have a clue often pretend they do, just so the other person doesn’t think they’re ‘silly’ or ‘stupid’ for not knowing. For sure, that makes it hard to tell who knows what these days.
So when a client specifically says, “I don’t understand. I’m just not getting this. Could you explain?” I’m happy to explain in easier-to-understand terms, using analogies and comparisons and 1-2-3 steps.
I try to bring them from lack of knowledge to, “OH! I get it now, thanks!”
Go down to the “I’m clueless” level to help people rise above it.
And if you can’t be bothered to give good customer service where you help your clients feel happy, informed and in control… then what the hell are you doing in business?
